Internet
marketing was born in 1990s as simple, text-based websites that
offered product information. In the new era Internet marketing is
a component of electronic commerce and can include information
management, public relations, customer service, and sales. In the
beginning only a small minority of people were aware of Internet
marketing, today many people have seen the benefits of working
from home and tried to build an online business. It has evolved
into more than just selling information products, there are people
now selling advertising space, software programs, business models
and many more exciting products.
Electronic commerce and Internet marketing have become popular as
Internet access is becoming more widely available and used. Over
one third of consumers having Internet access in their homes use
the Internet to make purchases. Internet marketing is also useful
for companies wishing to expand their "brick-and-mortar" business
into an online business.
Internet marketing is associated with several business models. The
main models include business-to-business and business-to-consumer
(B2C). B2B consists of companies doing business with each other,
whereas B2C involves selling directly to the end consumer (see Malala, 2003).
The advantages of ecommerce are as follows:
- It is less expensive and instant as compared to other media investments
such as direct mail or
printed newsletters.
- Return on investment has proven to be high when done properly.
- It lets the advertiser "push" the message to its audience, as opposed
to a website that waits for
customers to come in.
- It is easy to track. An advertiser can track users via web bugs, bounce
messages, un-subscribes,
read-receipts, click-through, etc.
- Advertisers can reach substantial numbers of e-mail subscribers who
have opted in (consented) to
receive e-mail communications on subjects of interest to
them.
- When most people switch on their computer the first thing they do is
check their e-mail.
- Specific types of interaction with messages can trigger other messages
to be automatically
delivered.